Just like wearing new shoes or driving a new car, sleeping on a new mattress takes time to get used to. Usually it takes a few weeks for your new mattress to fully adapt to your body and for your body to adapt to the mattress.  As your mattress adjusts to you, your body may form slight impressions on the surface of your mattress. Impressions are normal and are a sign that the materials are doing their job.

To ensure your mattress wears evenly over time, follow the rotation instructions included with your purchase. During the first three months after purchasing a new mattress, rotate it head to toe once every four weeks. After that, your mattress should be rotated four times per year (as directed in the manufacturer’s instructions). Your bed’s foundation should also be rotated once per year.  

To keep your mattress clean, we sell a range of washable mattress protectors. A mattress protector is the easiest, most cost-effective way to protect your mattress. For additional cleaning, we recommend only vacuuming to remove dirt or buildup from your mattress. Do not use liquids to clean your mattress, as this may cause mold to form.

1. Purchase a mattress protector at the time of your mattress purchase from a local Christian’s Mattress Xpress.
2. Use our in-house delivery service. We will deliver your mattress and set it up in your home. Your 100 Night Comfort Guarantee begins at time of delivery.
3. Sleep on your new mattress for at least 45 nights. If you are unhappy about the comfort of your mattress, you have until 100 days of delivery to exchange your mattress.
4. For the exchange, you will receive a credit for the amount charged on your invoice for the mattress. That credit will be applied to your new mattress and you will be responsible for the difference in price should you select a product with a higher price. We do not refund any money if you switch to a mattress with a lower price. $100 re-delivery fee will be applied at time of re-selection.
5. If you have any questions or concerns, please call us at 1-888-884-8822 or visit our Customer Support page . Our Customer Service staff will work with you to resolve any concerns.

Offer valid 100 nights from delivery date

100 Night Comfort Guarantee applies to non close-out mattresses purchased directly from Christian’s Mattress Xpress. Closeout mattresses, power bases (all models), foundations, bed frames, pillows, cushions, linens, and accessories do not qualify. The 100 Night Comfort offer is only valid for first-time purchases. All comfort exchanges are subject to our drivers’ inspections at the time of the exchange.Any odors (smoke, pets, food, etc.) soiling, or damage will void a comfort exchange.

1. Purchase a mattress from Christian’s Mattress Xpress.
2. File away your original receipt
3. If you notice your new mattress went on sale and you are within 100 days of your initial purchase, we would be more than happy to return the savings to you. Just bring in your receipt to the location you purchased from.